Background
Instructions form a vital part of OR communication, yet ambiguous language is common. This study compares attending and resident understanding of ambiguous intraoperative instructions using concepts from formal semantics.
Methods
We filmed attending and resident surgeons during intraoperative critical moments, the portion most crucial for safe, effective surgery. We transcribed all communication and with a semanticist, analyzed transcripts for instructions that could be interpreted ambiguously, while simultaneously viewing case video for context. We distinguished explicit instruction from implicit instruction as delivered only by implicature. Afterward, we interviewed the surgeons independently about their interpretation of each implicit instruction. We compared their answers, noted misunderstanding, and conducted thematic analysis to explore what makes instruction semantically clear versus misunderstood.
Results
The team recorded 169 min of critical moments from 6 cases, involving 6 attending and 8 resident surgeons, and interviewed 12 surgeons. We identified 334 instructions, 79.9% from the attendings and 20.1% from residents: 113 (33.8%) were explicit and 267 (66.2%) implicit. 7% of potential ambiguities provoked misunderstanding, including one not recovered. Attending and resident understanding of implicit instruction was context-dependent, involving high degrees of tacit knowledge. Some instructions allowed the resident to practice decision-making. Many implicit instructions involved highly varied ways to instruct someone to begin a motion, prepare to stop, or stop. Many were constructed with polite formulas.
Conclusion
The majority of instruction to residents is implicitly stated or contains lexical ambiguities, yet is well-understood. Future research should examine the impact of misunderstood instruction on resident educational and patient safety.
Keywords Communication· Surgery· Surgical education· Linguistics· Semantics